Wednesday, July 21, 2010

Skype adding pay per call

I have so many friends and family who have hopped on the Skype bandwagon. It's a truly great product to connect people through their computers. Many weren't aware however you can call a conventional landline or cell phone through Skype by buying Skype credits.

Now Skype has added a pay per call option.

Skype has partnered with Marchex to offer a new pay-per-call advertising service in the US, Canada and Western Europe. The Click & Call program works with a “Free Call” button that can be placed anywhere on the web. When a customer clicks the button, the Skype software launches and the call is connected at no cost to them. The advertiser pays a fee only for the calls they’ve received and they can set a budget so they won’t be surprised by a large bill at the end of the month.

Skype’s Click & Call system might seem like a good alternative to acquiring an expensive toll free number, but there is a downside to the system and it’s a pretty big one. In order for the call to connect, the callee must have Skype software on their computer and Skype’s browser plug-in. The system is also not available for Macs and it won’t work on Skype mobile.

On the other hand, since you only pay for the calls that come in, there’s really nothing to lose by setting up an account with Skype. If you’re running a service business that gets a large number of referrals on line, an instant, free phone call could be the deciding factor between you and your competition. Our thanks to Marketing Pilgrim for the background information on this post.

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